Expertise and Technology allowed Telic Datel Voice to become one of the most important partner of Telecom Italia for the management of sales processes and online telephone and fast internet service promotion. In order to manage Telemarketing services, the company has a team of skilled operators, trained with advanced selling techniques and communication classes.
Awarding systems make the organization much more complete so that the teams can guarantee excellent results as far as registered contracts are concerned.
Our Telemarketing is successful because of the quite functional Contact Centre technology we have. The use of a multimedia platform has made sure Telic Datel Voice’s human resources and automated production were fully integrated. A clear example is the Predictive Dialer that allows to relevantly benefit from lists by activating automatic “call and recall” procedures according to better contact rate hours, customer target, Client’s needs. |
italiano
